Shipping policy
Shipping Policy
Effective Date: September 18, 2026
At Oakline, we want every customer to enjoy a smooth delivery experience. We carefully prepare each order of knitted hats, baseball caps, and sun hats before shipment to ensure your products arrive safely and ready to wear.
1. Processing Time
Orders are generally processed within:
1–3 business days
Processing includes:
- Order verification
- Product preparation
- Packaging inspection
- Shipment arrangement
2. Shipping Rates
Oakline provides:
Free shipping on qualifying orders.
For orders under $10.00, a shipping fee of:
$5.99
will be applied during checkout.
3. Delivery Time
Estimated delivery times may vary depending on:
- Shipping destination
- Carrier performance
- Weather conditions
- Seasonal demand
Customers will receive tracking information when available.
4. Tracking Orders
Once your order ships, tracking details will be sent to the email address provided during checkout.
Please allow time for tracking information to update after shipment.
5. Delayed or Lost Packages
Oakline is not responsible for delays caused by:
- Incorrect customer addresses
- Carrier interruptions
- Weather events
- Circumstances outside reasonable control
If your package appears delayed or missing, please contact us so we can assist.